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Reagecon is a major manufacturer and distributor of chemicals, reagents, consumables, apparatus and scientific equipment targeted at analytical chemistry, biochemistry, life sciences, environmental, state and educational laboratories.
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Further Details 
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Reagecon News Details -
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Job Title: Field Sales Manager
Department: Irish Sales and Marketing
Report To: Managing Director
(Additional Reports): Members of the Management Team
Location: Designated area plus whole of Ireland
Direct Reports: Sales Representatives
Job Purpose: To represent Reagecon in general and the Reagecon Sales Function in particular within a designated area by providing the link between clients and the Company. To manage and drive the on-the road sales force ensuring objective driven planning and effective follow through on all accounts
Date: 5th June 2007
Key Responsibilities:| 1 | Managing and developing the customer base within a designated area and providing support to that customer base in terms of both sales and technical knowledge. | | 2 | Raising the profile of Reagecon within the marketplace | | 3 | Documenting and reporting all customer interactions on Goldmine and using all Reagecon’s I.T. systems to ensure efficient management of customer accounts | | 4 | Communicating with key colleagues/managers at all Reagecon sites on an ongoing basis | 5 | Manage, develop and drive the on-the-road sales force in Ireland to ensure objective driven planning, efficient follow up ensuring
- all reps work to an 8 week journey plan
- all of the calls on that plan are objective driven (based on segmentation)
- all objective driven calls have two objectives (a) generate a quote (b) generate a call objective to return to the customer once or several times
- brief report to management from all reps weekly, relating to each call
- detailed report for each call to logged in goldmine, same day of call
- principle driver and KPI for all reps to be gm
- all information relating marketing campaigns including leads, status of leads, and all other systems designed and run by the marketing department to be followed properly
- this includes, in particular the organisation, participation in, follow up and documentation relating to all customer events. This includes the running of several events in each territory every year. | | 6 | Contribute to the overall strategic sales planning of the company on an ongoing basis |
Experience, Knowledge and Qualifications required for Job:
Experience: Experience gained in working for a supplier of laboratory products and services would be preferable with a particular bias towards the water/food/pharmaceutical and dairy industries. Experience gained managing a sales team is essential.
Knowledge: Complete understanding of the laboratory supplies product range and services in general and the Reagecon product range in particular. Ability and confidence to perform technical demonstrations as required.
Qualifications: A qualification in Chemistry is highly desirable
Other Personal Attributes Required: Experience gained in working for a supplier of laboratory products and services would be preferable with a particular bias towards the water/food/pharmaceutical and dairy industries. Experience gained managing a sales team is essential.
Please apply by sending covering letter (stating salary expectations) and cv to vicky.byrne@reagecon.ie by close of business on Friday 8th June 2007.
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Job Title: Customer Care Executive
Department: Customer Care
Report To: Customer Care Supervisor
(Additional Reports): Commercial Director; Senior Management Team
Location: Shannon
Direct Reports: N/A
Job Purpose: To provide an efficient and effective customer care service covering all product groups and services, to existing and new customers both national and international
Date: 5th June 2007
Key Responsibilities:| 1 | Responsible for the speedy answering of customer queries. | | 2 | Taking orders by phone, fax and e-mail. | | 3 | Responding to quote requests in a timely manner and following up to convert to sales. | | 4 | Using Goldmine to full effect ensuring that all customer contact is recorded and ensuring all details contained in the database are current. | 5 | Using Syspro to full effect ensuring information given to customers is correct and all data entry is accurate. | | 6 | Undertaking various project work as may be required from time to time. |
Experience, Knowledge and Qualifications required for Job:
Experience: 2 years previous customer care experience along with experience of a contact database and stock/customer account management system.
Knowledge: Knowledge of the laboratory supplies industry would be an advantage but is not essential.
Qualifications: A science qualification would be preferable.
Other Personal Attributes Required: Enthusiastic, highly motivated and extremely organised with the ability to work under pressure. An excellent telephone manner is essential.
Please apply by sending covering letter (stating salary expectations) and cv to vicky.byrne@reagecon.ie by close of business on Friday 8th June 2007. |
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